Privacy and Security

 

Information on Site Security

 

C US Bank has taken appropriate measures to ensure that your personal financial information is private and inaccessible to the others. By viewing our privacy statement below, you can be assured your personal information will be held confidential within our organization.

 

C US Bank uses a network of security that relies on multiple lines of defense - including encryption, automatic sign-off, and firewalls - to protect your account information.

 

The most important security feature with C US Bank's Online Banking is your browser. In order for you to use online Banking safely, your browser must be equipped with 128-bit encryption. Encryption takes all the information from us, encrypts it or "jumbles it up" to make it unreadable. This unreadable information then passes to your computer where it will be unencrypted and able to be read.

 

Online Privacy

 

When you visit our website we collect and store general information from your computer.  We track the website you came from to get to the C US Bank website, which pages you've visited, how long you spent on each page, and the time of day you accessed those pages.

We also gather information on generally where geographically you are accessing our website. This information simply enables us to tell which areas of the site are of most interest to our users, which avenues of site promotions are most effective, and when peak usage times are.

 

If you choose to provide additional information about yourself such as information on an application form, we will retain and use that information in accordance with our Privacy Policy Notice (provided below).

 

Email

 

If you choose to contact C US Bank via the email address on the “Contact Us” page, please understand the information that you send is not sent by a secure encrypted connection and is not secure against interception.  If your email contains information that is sensitive or includes personal information such as account numbers, credit card numbers or your social security number, you should contact the bank through the Customer Message Center on online Banking, by telephone, or by mail.

 

Be aware that when you send us an e-mail, you will be disclosing your e-mail address as well as any information incorporated into your e-mail header. This information will not be shared outside the bank unless we are legally compelled to do so.

 

Protecting Children's Privacy

 

We recognize the importance of protecting children’s identity and privacy online.  Our website is directed to a general audience. We do not knowingly solicit data from children or conduct online marketing aimed at children.

 

Privacy Policy Notice

 

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

We, our, and us, when used in this notice, mean C US Bank.

This is our privacy notice for out customers. When we use the words “you” and “your” we mean the following types of customers:

  • Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):

-Deposit account

-Loan account

-Credit card account

-Safe deposit box

-Retail installment contract we hold and service

-Financial, investment, or economic advisory services

  • Former customers

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

 

We first define some terms.

 

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.

 

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

 

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an “other party”.

 

THE INFORMATION WE COLLECT

We collect information about you from the following sources:

-Information you give us on applications or other forms

-Information abut your transactions with us

-Information about your transactions with our affiliates

-Information abut your transactions with other parties

-Information from a consumer reporting agency

 

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.

 

YOUR INFORMATION AND OTHER PARTIES

We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

 

INFORMATION ABOUT FORMER CUSTOMERS

We have the same policy about disclosing information about former customers as we do about current customers.

 

AUTHORIZED SHARING – JOINT MARKETING

We may disclose the following information to other financial service providers with whom we have joint marketing agreements:

 

  • Information you give us on an application or other forms, such as:

-Name

-Address

-Age

  • Information about your transactions with us, such as:

-Account balances

-Account activity

-Types of accounts

 

We disclose the information listed above with other financial service providers with whom we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information.

 

State Limitations

We will not share this information about customers who reside in the following state(s):

  • California

 

Types of Businesses

We may disclose information pursuant to joint marketing agreements to the following types of businesses:

  • Financial service providers, such as:

-Investments/Securities broker-dealers

-Private label credit card issuers

YOUR INFORMATION AND AFFILIATES-

FUTURE CHANGES

In the future, we may disclose information about you to affiliates, even though we are not doing so now. Here are the kinds of information we may disclose to our affiliates:

Transaction and experience information from our account records:

 

  • Information abut your transactions and experience with us, such as:

-Name

-Address

-Account balances

-Account activity

-Types of accounts

-Credit card usage

-Payment history

-Deposit history

 

Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

 

Types Of Affiliates

We may disclose information about you to the following types of affiliates:

  • Financial service providers, such as:

-Insurance agents

 

 

 

 
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