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Online Security

Online Security

ID Theft Prevention Information

To protect yourself against Identity Theft or to learn more, go to the Federal Trade Commission's Information. 

On-Line Banking Security Manager Information

What is Security Manager?

CUSB Bank is offering another layer of security to online banking that will be prompted by transactions in excess of $1,000. Security Manager allows you to enter a phone number into online banking. If you are completing a transaction in excess of $1,000, you will be prompted to enter a code that will be texted to you on your mobile device. Simply enter the code and you can continue your transaction.

Here’s how to set it up:

Some online banking actions require passcodes as a second layer of security. Enter your mobile device phone number and wireless service provider so that you may receive these text codes while conducting online banking. In order for the service to work, you must be able to receive text messages.

This is optional for consumer customers. Simply select Skip if you do not wish to add this layer of security.

What will it look like when I am prompted to enter a passcode?

In this era of internet fraud, we want to make sure that only authorized users are performing transactions via online banking. Occasionally, specific actions or transactions require additional authentication to ensure you are the user authorizing the activity. If you are performing an online transaction and additional authentication is required, a window displays indicating what you must do to complete the action.

If you have previously entered your mobile phone number and you can receive texts:

Step 1: Click Send Text to generate a Text One Time Passcode. You must leave this window open to complete the next step.

Step 2: Once you have received the text, enter the passcode contained within the text and click Submit.

Online Banking Security Manager

If you have not previously entered your mobile phone number OR you do not have a mobile device capable of texting:

Step 1: Contact the bank for the passcode. You must leave this window open to complete the next step.

Step 2: Enter the passcode provided by the bank and click Submit.

Online Banking Security Manager Instructions

Your safety is important to us. Below are some best practices to keep your online information secure.

Protect Yourself:

  • Establish strong passwords
    • Use length and complexity. Avoid using personal information in the password. For example, don’t use your name and birth date.
    • Include at least one number.
    • Include at least one capital letter.
    • Include at least one symbol.
    • Recommended minimum of 12 characters in length for strong passwords, and 15 characters for highly confidential sites.
  • Other best practices
    • Make sure your computer is actively protected.
    • Use different passwords for different accounts.
    • Never share your password with anyone else, including a supervisor or IT specialist.
    • Never use a public computer (hotel, library, etc.) to log into an account.
    • If you write down your password, be sure to store it in a secure location, never in public view.

Online and Computer Security

  • Protect your privacy. Be cautious about posting personal information such as date of birth, phone number, email address, home address, etc.
  • Protect your online reputation. A lot can be said about pictures and posts, so don’t put anything up that could be misleading.
  • Remember, once it’s online, it’s there for the whole world to see.
  • Back up all your information on an external hard drive, CD, DVD, or USB flash drive.
  • Clear all personal data from your computer before donating or disposing of it. Manually deleted computer files can still be recovered, so contact the computer manufacturer’s technical services department and ask how to properly delete personal files.

For more tips on on-line security, go to the United States Government site:

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