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CUSB Bank rolls out EMV Chip Debit Cards

CUSB Bank rolls out EMV Chip Debit Cards

NOTICE: Effective immediately CUSB Bank is issuing EMV Chip Debit cards to users at re-issuance time or when a new debit card application is received. Your debit card design will change slightly. Please review the design changes so that you aren’t alarmed when your new card is mailed at the time of re-issuance. See below for further questions or please call us at (800) 397-9964.

Style Changes: /webres/File/card%20design%20changes.pdf

Frequently Asked Questions

Why are you changing debit card designs?

Our debit card designs have been changed due to adding an EMV chip to all of our debit cards. The EMV chip cards are not available in the same exact design options as we have previously offered so we have chosen similar options. Please review the design changes.

When will I get my EMV chip card?

If you are a current CUSB Bank debit card holder, your EMV chip card will come at re-issuance time (when your card is set to expire). Current card holders require no further action. We wanted to alert you of the design change. If you do not have a debit card, you can apply on our Web site (www.cusb.com) or you can stop in to any of our locations to fill out at application. Debit cards come free with every CUSB Bank checking account. If you'd like an EMV chip card, please call the bank and request one.

What is an EMV Chip card?

A chip card is equipped with EMV chip technology. There’s a chip on the front and a magnetic stripe on the back. The magnetic stripe allows you to continue using it at stores without chip-enabled terminals. The chip on your new card stores account information more securely, and the technology itself can provide a reduction in card-present fraud resulting from counterfeit, lost or stolen cards.

How will the chip card work?

You’ll either insert your chip card into the store’s terminal or swipe the magnetic stripe. If prompted to insert your chip card, look for a slot on the bottom-front of the terminal and insert your card face up, chip first. Leave your card in the terminal until the transaction is complete. The terminal will prompt you to either enter a PIN or sign to validate your identity. Don’t forget to remove your card when prompted. See diagram below for more information.

How the Chip Card Works

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