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Privacy & Security

Privacy & Security

Click Here for CUSB Bank's Privacy Notice to see how we collect and share your information.

Information on Site Security

CUSB Bank has taken appropriate measures to ensure that your personal financial information is private and inaccessible to the others. By viewing our privacy statement in the link above, you can be assured your personal information will be held confidential within our organization.

CUSB Bank uses a network of security that relies on multiple lines of defense - including encryption, automatic sign-off, and firewalls - to protect your account information.

The most important security feature with CUSB Bank's Online Banking is your browser. In order for you to use online Banking safely, your browser must be equipped with 128-bit encryption. Encryption takes all the information from us, encrypts it or "jumbles it up" to make it unreadable. This unreadable information then passes to your computer where it will be unencrypted and able to be read.

Online Privacy

When you visit our website we collect and store general information from your computer. We track the website you came from to get to the CUSB Bank website, which pages you've visited, how long you spent on each page, and the time of day you accessed those pages.

We also gather information on generally where geographically you are accessing our website. This information simply enables us to tell which areas of the site are of most interest to our users, which avenues of site promotions are most effective, and when peak usage times are.

If you choose to provide additional information about yourself such as information on an application form, we will retain and use that information in accordance with our Privacy Policy Notice (provided in the link above).


We may place “cookies” on a device to track a visitor’s use of our website. A “cookie” is a small piece of data that is stored on your device and helps us to customize our site or make navigation easier for you. 

Unless you register for a service with us, such as online banking, the cookie does not provide us with any personally identifying information. If you choose to reject cookies, you will limit the functionality we can provide when you visit our site; such as registering a device within online banking.


If you choose to contact CUSB Bank via the email address on the “Contact Us” page, please understand the information that you send is not sent by a secure encrypted connection and is not secure against interception. If your email contains information that is sensitive or includes personal information such as account numbers, credit card numbers or your social security number, you should contact the bank in person, by telephone, or by mail.

Be aware that when you send us an e-mail, you will be disclosing your e-mail address as well as any information incorporated into your e-mail header. This information will not be shared outside the bank unless we are legally compelled to do so.

Tracking Technologies

CUSB Bank uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies and other tracking technology to help us analyze how users interact with our site and our services. The technology may collect information such as your IP address, web browser information, access time and date, referring website, and indicators if you are a returning visitor but do not gather information that personally identifies you. 

Protecting Children's Privacy

We recognize the importance of protecting children’s identity and privacy online. Our website is directed to a general audience. We do not knowingly solicit data from children or conduct online marketing aimed at children.

Social Media Comment Policy

CUSB Bank believes in the value of open and honest communication and welcomes the opportunity for the public to make comments on our Facebook page or Twitter handle. However, we have established rules to maintain a “family friendly” and “work-safe” site.

CUSB Bank reserves the right to remove an entire comment—or sections thereof—when the comment’s content includes any of the following: advertising; profanity; language that is abusive toward CUSB Bank or other commentors; personal attacks; content that promotes hate or attacks groups of people based on ethnic, religious, or other criteria; discussions of (or advocacy for) political or religious points-of-view; content that strays far off topic from the original blog post; non-public personal information such as account numbers, or content deemed to not be legally appropriate to include on a corporate page. If CUSB Bank removes a section of a comment, we will indicate in the comment that a section has been removed and we will explain why.

By submitting a comment on our Facebook page or Twitter handle, you agree that the text of the comment is your own and its site, CUSB Bank and its representatives are not liable for any and all repercussions and/or damages that may occur as a result of your post.